Samsung Note 7 Disaster: Now referred to as the "bomb phone"

Samsung Note 7 Disaster: Now referred to as the "bomb phone"

The Samsung Galaxy Note 7 has received a lot of backlash ever since reports came in that the phone exploded in certain areas across the globe including the US. The first report came when an American resident was using his phone while charging and it felt so hot to the touch before it then exploded over the table. Luckily, he sustained no severe injuries.
Shortly after, another report came this time from China. It was said to have exploded in his hotel room. Though we're told the Note 7's exported to China has batteries that weren't made from the South Korean Company Battery subsidiary (SDI). Apparently, the user was using a micro USB to type C converter. Note: It is unsafe to use a charger other than the one your phone came with especially if your phone has a USB type-C port. Samsung, soon after, made a world wide recall when about 32 reports of explosions have been reported. The statistics measured every 24 units in every million ( or one in 42,000 units) were at risk of exploding. The global recall was expected to cost Samsung over a $1billion and to be honest, I personally admire the procedures taken to ensure the safety of their customers. They found the problem which was a cell issue, recalled back phones and ensured affected consumers could get a full refund or swap with the Samsung Galaxy S7 and S7 edge and get the balance(this offer varies across continents), offered a free gear virtual reality headset for compensations, developed a software update to enable all defective Note 7s to charge to just 60% and have overall been mature and responsible about the matter. Tim Baxter, the President and COO of Samsung Electronics America issued a public video apologizing for the incident.

His message:
        '' We apologize, and please turn off your Note 7. Here are the facts. The CPSC has worked closely with us to develop, expedite, and execute a plan to protect American users. We notified them of a potential defect in the original Note 7 batteries, then issued a global directive to stop sales immediately. To date, we already have exchanged 130,000 units. A fast and meaningful start. We will continue implementing corrective steps to exchange every single Note 7 on the market. To be clear, the Note & with the new battery is safe. To our Note 7 owners: if you have not yet replaced your original Note 7 please, please, power it down and return it .''

Despite Samsung's efforts to remedy the situation, their reputation has been tainted. They receive unnecessary backlash from individuals and apparently also companies. Motorola, the Lenovo-owned company, while promoting their Moto Z Droid couldn't resist passing a jab at Samsung:
       ''At Moto, our priority is safety first. Unlike some manufacturers, we adhere to the highest standards in quality and testing of all our batteries.''

Umm, literally uncalled for. 
Not forgetting Lenovo recalled Notebook Batteries after burn incident in 2015 or when a man was injured when his Motorola Droid 2 exploded in his ear during phone call. Every company has had its share of problems and its just a pity this one has been the most publicized. People shouldn't forget all the great innovations Samsung has made so far and how they could've just swept this incident under rug.

Well, Good news is replacements are already being dispatched and Samsung confirmed it would be provided to US customers no later than September 21st. How to identify a safe Samsung Galaxy Note 7: The box has a little black square symbol and a new green battery icon with which Samsung obtained permission from google to comply with Android Compatibility Definition.

Samsung has probably done all it can to rectify the situation. Do you think Samsung deserves a second chance? or is the damage done and can't be overturned? Tell me what you think in the comments below.